SEO, Website & CRM Company for Melbourne Businesses
Melbourne is home to some of Australia's best-known retail, hospitality and education brands — and a lot of competition online. We help Melbourne businesses build fast eCommerce and business websites, rank in search and manage customers in a CRM, from our senior team in India.
Tell us about your website and we will reply within one business day.
48h Free audit
Fixed Price quotes
From 2:30 pm Daily call window, Melbourne time
About us
Your offshore digital team for Melbourne
Melbourne's economy is broad: fashion and retail brands selling nationally online, a world-famous hospitality scene, major universities and education providers, health and medical research, and manufacturers in the south-east. The digital precinct around Cremorne and Richmond has made the city a centre for eCommerce and tech talent — and for high agency rates.
Nepras Technologies supports Melbourne businesses from our team in India. Melbourne has one of Australia's largest Indian communities, from Dandenong's Little India to the western suburbs, so working with an Indian partner is familiar ground for many owners. We build the website, run the SEO and set up the CRM behind it.
Shopify & eCommerce builds
SEO for national retail brands
CRM and email automation
Hospitality & education websites
Service area
Areas we serve in Melbourne
We work with businesses across Melbourne and nearby areas remotely from our team in India, with calls scheduled in your working day. Areas we regularly work with include:
Melbourne CBD
Docklands
Southbank
Richmond
Cremorne
Box Hill
Dandenong
Werribee
What we do
SEO, website and CRM services in Melbourne
One team for the three things that decide how many leads your website produces — and what happens to them next.
Website Development
Fast, secure websites on Next.js, WordPress or Laravel, mobile-first and SEO-ready from launch. Melbourne retailers need product pages that load fast on mobile and handle sale-day traffic; we build Shopify and headless storefronts with that in mind.
SEO Services
Technical fixes, Australian keyword research, content and links, reported monthly against leads rather than vanity metrics. We combine national category SEO for online brands with local SEO across Melbourne's suburbs, from the CBD and Richmond to Dandenong and Werribee.
CRM Development
Custom CRMs, or HubSpot, Salesforce and Zoho integrations, so every enquiry is captured and followed up. We connect online orders, enquiries and email marketing in one CRM, with opt-ins built to meet the Spam Act's consent rules.
Shopify & eCommerce
Shopify and WooCommerce stores, migrations and custom apps for Melbourne retailers selling locally or across Australia.
Local SEO & Google Business Profile
Google Business Profile optimisation, Australian directory citations and a review strategy, so you appear in the map pack for searches in and around Melbourne.
Support & Maintenance
Monthly care plans covering updates, backups, monitoring and small improvements, so your site keeps performing after launch.
Why outsource to India
Why Melbourne businesses work with Nepras
Offshore should mean better value, not more management. Here's how we keep it simple.
Overlap with your afternoon
Our working day overlaps the Melbourne afternoon. Send a brief in your morning, talk it through after lunch, and work continues into your evening.
Fixed quotes, no surprises
After a free audit you get a fixed project price or a fixed monthly retainer — never open-ended hourly billing.
Talk to the people doing the work
You speak directly with the developers and SEO specialists on your project, not through a chain of account managers.
Privacy & Spam Act aware
Privacy notices, secure forms and consent-based email opt-ins are built in with the Australian Privacy Principles and the Spam Act in mind.
One team, three services
Website, SEO and CRM under one roof means no finger-pointing between suppliers when leads drop.
eCommerce depth
Many Melbourne businesses sell nationally online. Our Shopify and SEO people work together, so new product and category pages launch already optimised.
How we work
Our engagement process
From first call to monthly reporting, in six clear steps.
01
Discovery call
A call in the Melbourne afternoon to understand your goals, customers and current set-up.
02
Free audit
We review your website, rankings and lead handling and send findings within 48 hours.
03
Fixed proposal
A clear scope, timeline and fixed price for the work that will make the biggest difference.
04
Build & optimise
Development and SEO run in short sprints, with progress you can review on a staging site.
05
Launch & CRM handover
We launch, set up redirects and tracking, and train your team on the CRM.
06
Monthly reporting
Rankings, traffic, leads and next steps in a plain-English report every month.
What to expect
Working with us from Melbourne
48h
Audit turnaround
A free review of your website, SEO and CRM set-up with prioritised fixes.
4–6 wks
Typical website build
For a standard business website; larger platforms are scoped individually.
Monthly
Plain-English reports
Rankings, traffic and leads, with the next month's priorities.
Common questions
FAQs – SEO, web & CRM in Melbourne
Can you build or migrate our Shopify store?
Yes. We design and develop Shopify and Shopify Plus stores, migrate from WooCommerce, Magento or Neto, and build custom apps where off-the-shelf ones fall short. Redirects, structured data and category SEO are planned before launch, so you don't lose rankings when you switch.
Is it safe to outsource website, SEO and CRM work to India from Melbourne?
Yes, as long as the partner works with clear contracts and processes. Everything is agreed in writing before work starts, access is managed through your own accounts, and we're happy to sign an NDA. Ask us anything about ownership, security or process during the free audit call.
What hours can we speak to your team?
Our team works 10:00–19:00 India time, Monday to Friday. That is 2:30–11:30 pm Melbourne time during standard time and 3:30 pm–12:30 am during daylight saving, so most Melbourne clients book calls between 2:30 and 5:00 pm.
Which CRM platforms do you work with?
We build custom CRMs in Laravel and Node when your sales process doesn't fit an off-the-shelf tool, and integrate and customise platforms like HubSpot, Salesforce and Zoho when it does. Either way, your website forms feed the CRM automatically.
