Nepras Technologies NEPRAS
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Hospitality

Technology that makes
every guest feel remembered

End-to-end digital platforms for hotels, resorts, restaurants, and travel brands — from smart booking engines and PMS integrations to loyalty programmes and contactless guest experiences.

Hospitality — digital solutions
120+
Hospitality Brands Served
35%
Avg. Direct Booking Lift
99.95%
Platform Uptime
14+
PMS Systems Integrated
What We Build

Hospitality tech across
every touchpoint

From booking engines that convert lookers to guests, to post-stay loyalty loops that keep them coming back — we engineer every layer of the guest journey.

Direct Booking Engines

Custom-built reservation systems that bypass OTA commissions — real-time availability, dynamic pricing, upsell flows, and frictionless checkout optimised for every device.

Build Your Booking Engine

Guest Experience Portals

Digital concierge platforms, pre-arrival communication flows, in-stay service requests, and contactless check-in/check-out — all under your brand, not an app store download.

Elevate Guest Experience

Loyalty & Membership Platforms

Tiered rewards programmes, points engines, member rate management, and personalised offers — retention tech that competes with the big hotel chains on any budget.

Design Your Loyalty Programme

PMS & Channel Manager Integrations

Seamless two-way integration with Opera, Cloudbeds, RMS, Hotelogix, and 10+ channel managers — one source of truth for rates, inventory, and reservations across all platforms.

Connect Your Systems

Revenue Management Dashboards

Real-time occupancy tracking, ADR and RevPAR analytics, competitor rate intelligence, and demand-forecasting tools — all the data your revenue manager needs in one place.

Build Your Dashboard

Restaurant & F&B Tech

Online table reservations, QR menu systems, kitchen order management, and delivery integration for hotel restaurants, standalone dining, and multi-outlet F&B brands.

Explore F&B Solutions

Challenges we solve
every day

01

OTA Dependency Eating Your Margins

Paying 15–25% commission on every booking is unsustainable. Most properties don't have the conversion-optimised direct channel to fight back.

02

Disconnected Systems, Siloed Data

PMS, channel manager, POS, and CRM all speaking different languages — manual reconciliation, double-bookings, and zero visibility into guest lifetime value.

03

Generic Guest Experiences

Guests are treated the same on their first and tenth stay. Without the right data infrastructure, personalisation is impossible at scale.

04

Slow, Non-Mobile Booking Flows

Over 60% of hotel searches happen on mobile, but most booking engines were designed for desktop. Poor UX means guests abandon to OTAs.

How Nepras engineers the solution

Direct booking engines with conversion rate optimisation — rate parity tools, best-rate-guarantee widgets, and abandoned booking recovery flows built in.
Unified data layer connecting PMS, CRM, POS, and channel manager into a single guest profile — from first enquiry through post-stay review.
Dynamic personalisation engine that adapts room recommendations, upsells, and communications based on guest history and segment.
Mobile-first booking flows with under 2-second load times, progressive checkout, and Apple Pay / Google Pay / UPI support out of the box.
Revenue management dashboards with live competitor rate data, demand forecasting, and automated pricing rule triggers.

Integrations your
operations rely on

We build native integrations with the hospitality software your team already uses — no middleware, no workarounds, no reconciliation headaches.

Opera / OHIPTwo-way PMS sync for reservations, guest profiles, folios, and rate plans
CloudbedsFull API integration covering bookings, housekeeping, and payment processing
SiteMinderChannel manager integration for real-time rate and availability distribution
Razorpay / StripePCI-compliant payment gateway with refund, EMI, and multi-currency support
Petpooja / PosistRestaurant POS integration for F&B billing, inventory, and kitchen orders

Built for scale
from day one

Rate Parity Engine
Automated best-rate guarantee detection and OTA rate matching alerts
Multi-Property Support
Manage unlimited properties from a single admin with role-based access control
Real-Time Availability
Live inventory sync across all OTAs, metasearch, and direct channels simultaneously
Analytics & Reporting
RevPAR, ADR, occupancy, and channel mix reports with custom date ranges and exports
How We Work

From brief to live platform
in weeks, not months

A structured delivery process built around your opening season, peak booking period, or relaunch timeline — with zero ambiguity at every stage.

01 — DISCOVERY

Property & Guest Audit

We map your current tech stack, booking funnel, guest segments, and revenue leakages — building a clear picture of what's working and what's costing you bookings.

02 — STRATEGY

Architecture & Roadmap

Platform architecture design, integration mapping, brand guidelines review, and a phased delivery roadmap with fixed milestones and cost estimates.

03 — BUILD

Development & Integration

Agile sprints with fortnightly demos. Booking engine development, PMS integrations, guest experience flows, and loyalty logic built simultaneously.

04 — TEST

Load Testing & QA

End-to-end reservation flow testing, payment processing validation, peak-load stress testing, and cross-browser/device QA before a single real guest sees it.

05 — LAUNCH

Go-Live & Handover

Phased launch with traffic migration, team training, and a full 30-day hypercare period — we're on standby through your first peak trading window.

Client Voices

From the properties
we've helped thrive

We were losing 22% of every booking to OTA commissions. Nepras built our direct booking engine in 9 weeks. Within 6 months, direct bookings were 48% of our mix. The ROI on the project was under 4 months.
RK
Rohit Kapoor
GM, The Ashoka Heritage Resort, Udaipur
The Opera integration they built was seamless — no more double-bookings, no more manual rate updates across channels. The team understood our operations deeply before writing a single line of code.
NP
Nandini Patel
Revenue Manager, Indigo Hotels Group
Our guest portal has transformed the pre-arrival experience. Room upgrade acceptance rates went from 8% to 31% after launch. Guests actually feel like we know them before they arrive.
AS
Arjun Sharma
Director of Operations, Coastline Boutique Hotels

Hospitality questions
we get every day

Have a specific question? Talk to us directly →

Can you integrate with our existing PMS without disrupting current operations? +
Yes — this is our most common brief. We build and test all PMS integrations in a staging environment running parallel to your live system, then do a carefully scheduled cutover with a full rollback plan. We've completed live integrations with Opera, Cloudbeds, RMS, and Hotelogix without a single booking disruption.
How quickly can we expect direct bookings to increase? +
Most clients see measurable improvement within 60–90 days of launch once the booking engine is indexed and your existing guest database is activated through the email flows. The fastest results come from running a best-rate-guarantee campaign to your previous OTA bookers in the first 30 days — we help you set this up as part of the go-live plan.
Do you support multi-currency and international guests? +
Yes. Our booking engines support multi-currency display and checkout, with automatic FX detection based on guest location. We support Stripe for international card processing alongside Razorpay for domestic guests. Language localisation is available as an add-on for properties with significant inbound international traffic.
Can the loyalty programme connect to our existing guest database? +
Absolutely. We migrate your existing guest database into the loyalty platform during onboarding, and map historical stay data to calculate opening point balances for existing guests. This creates immediate loyalty programme adoption from day one, rather than starting from zero.
What support do you provide during peak seasons like Diwali or summer holidays? +
We offer a dedicated pre-peak season health check for all clients — load testing, caching verification, and payment gateway stress testing before high-demand periods. Enterprise clients on our retainer plans get a 4-hour response SLA during designated peak trading windows.

Ready to own your
guest relationship completely?

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